Shipping Information
Everything you need to know about delivery of your homeopathic remedies
Where We Deliver
Worldwide delivery
We ship worldwide. We deliver to Europe, USA, Canada, and Australia.
- Europe
- USA
- Canada
- Australia
Please note that international orders may be subject to customs processes in the destination country. While we do our best to ensure smooth delivery, we cannot take responsibility for delays, charges, or issues that may arise once the parcel has entered the destination country.
United Kingdom
We deliver to all addresses within the United Kingdom, including:
- England, Scotland, Wales & Northern Ireland
- Channel Islands (Jersey & Guernsey)
- Isle of Man
- Scottish Highlands & Islands
Note: Delivery to remote areas (Scottish Highlands, Islands, Channel Islands) may take an additional 1-2 business days.
Order Tracking
All orders include tracking as standard. Once your order has been dispatched, you will receive an email with:
- Confirmation of dispatch
- Tracking number and link
- Estimated delivery date
You can also track your order by logging into your account on our website.
Packaging
Discreet Packaging
All orders are shipped in plain, unmarked packaging with no indication of the contents. Your privacy is important to us.
Secure Packaging
Remedies are carefully packed to prevent damage during transit. We use appropriate packaging materials to protect your order.
Eco-Friendly
We use recyclable packaging materials wherever possible and are committed to reducing our environmental impact.
Delivery Issues
Missed Delivery
If you're not in when delivery is attempted, the courier will leave a card with instructions for redelivery or collection.
Delayed Delivery
If your order hasn't arrived within the expected timeframe, please check your tracking information first. If you need assistance, contact us with your order number.
Damaged or Missing Items
Please inspect your order upon delivery. If items are damaged or missing, contact us within 48 hours with photos and your order number.
Have More Questions?
Our team is happy to help with any delivery queries.